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HOTEL CROYDON

STYLISH BOUTIQUE HOTEL STEPS FROM THE BEACH

Cookies Policy

INTRODUCTION: We have a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. Accordingly, we have prepared this statement to inform you of our privacy principles. Use of this website by you will be deemed as your acknowledgment and acceptance of this privacy statement.

BROWSING: Visitors who browse this website do so on an anonymous basis. We have not configured this website to collect any information from your computer without your input. This means that, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you

INTERNET PROTOCOL (IP) ADDRESS: An IP address is a number that is automatically assigned to your computer every time you browse the Internet. When users request a page from our site, our servers log the user's current IP address. We use IP addresses to help diagnose problems. We do not link IP addresses to anything personally identifiable. Thus, each user session is anonymous

INFORMATION: When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our hotels, we will ask you for information such as name, address, telephone number, e-mail address, credit card type, credit card number, expiration date and room preference to process your reservation. We will use your e-mail address to send a confirmation and, if necessary, might use the other information to contact you for help to process the reservation. When we ask you for personal data when making a reservation or purchasing a gift certificate, including your name, address and credit card data, it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock icon in the lower right hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address with change from "http" to "https". After information reaches us it is stored on a secure server that resides behind a firewall that is designed to block access from outside the Company. We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of our services, or for similar purposes. Providing this information is voluntary. We also, at times, may use an interactive dialogue product to assist visitors while on certain web pages. The content of the dialogue is not identifiable to you unless you voluntarily provide us with your name or other information regarding your identity. The dialogue product is used only to facilitate your visit by providing the additional information you request, and the content will not be stored and used by us except for quality assurance and statistical analysis purposes, so that we can better anticipate our prospective customers' needs.

COOKIES: Like many companies, from time to time we may use "cookie" technology on our Site. When you visit our site, the cookie tells us whether you've visited us before or are a new visitor, where you were referred from and also tells us if you booked. The cookie does not track any personal information about you or provide us with any way to contact you, and the cookie does not extract any information from your computer.

USE OF INFORMATION: We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and strict corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information is generally processed and stored in the United States, in which data protection laws are not as comprehensive as in the European Union. Information gathered is used only for the purpose for which the information was collected and is not used or shared with other companies. The personal information you provide to us for making a reservation is made available to the applicable hotel for the purpose of meeting your reservation request. If you cancel your reservation, the information is stored for record keeping purposes only and is not accessed again. After completing your stay the information you provide may be used for direct marketing our hotel. We may use the services of a third party mail house for the sole purpose of mailing materials.

DISCLOSURE OF INFORMATION & OPT-OUT: We will not sell, trade, rent or release such information to entities outside of the Independent Collection, for their use without your approval and giving you the opportunity to opt-out. Links to Other Sites: If you choose to leave this site via links to other hotel sites, including those of advertisers, we are not responsible for the privacy policies or content of those sites, nor are we responsible for the cookies those sites might deposit on your hard drive.

MINORS: Our web sites do not sell products for purchase by children. If you are under 18, you may only use our web sites with the involvement of a parent or guardian. LEGAL ISSUES: We will disclose personal information when required by law or in good faith belief if such action is necessary or desirable to comply with the law, protect or defend the rights or property of our hotels, the site or its users.

PRIVACY STATEMENT CHANGES: In the future, we may need to change the privacy statement for our properties. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. Changes in the privacy statement will only affect our treatment of information supplied by you to us following the effective date of such changes, i.e., for information supplied by you prior to the change in the privacy statement, we will continue to honor the obligations of the privacy statement, for such information, in effect when the information was originally supplied by you. Information entered or re-entered following a change in the privacy statement will be governed by the new privacy statement.

CONCLUSION: Your privacy concerns are important to us. We hope this privacy statement has been helpful to you. If you have any questions about this privacy statement or privacy concerns please contact

HOW TO CONTROL COOKIES:                
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Policies

All guests in the room must be 18 years or older unless the parent/legal guardian is staying in the same room. Guests are required to confirm their identity by providing their valid government-issued photo identification.

Check-in time is 3 PM - 1 AM. Check-out time is 11 AM.

We are a smoke-free hotel. We do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid nicotine, or cigars in our facility. Penalties will apply - $250 charge to your card and possible eviction.

The displayed rate reflects discounts on promotional bookings. Cancellation Policy is three (3) days prior to the arrival day by 2:00 PM EST, unless noted on your reservation as non-refundable. No-shows and cancellations are charged the first night plus tax penalty if you booked directly with us (100% of the total stay amount if you booked via a third party). If your reservation is noted as non-refundable, 100% of the total stay amount plus tax will be charged.

We require a valid credit or debit card (Visa, Amex, Discover, or MasterCard) at check-in to cover incidental charges. The hotel will authorize $1.00 on the card to ensure it’s active; this amount will be released after a room inspection at checkout. Prepaid cards, CashApp cards, Chime, and similar mobile payments aren’t accepted. While you can pay your stay balance in cash, the incidentals hold must be on a card. The cardholder must be present at check-in with their ID and the credit card used for booking.

Reservations are charged for the first night plus tax at booking, or the full amount for non-refundable rates. If the charge is declined, your reservation will be canceled, and room availability is not guaranteed. Full payment for your stay and the $100 incidentals hold will be processed upon arrival.

Holiday and special events may require a non-refundable prepayment up to 30 days prior to arrival. No early departures are allowed. Special events include but are not limited to New Years, Boat Show, Winter Music Conference & Ultra, Memorial Day weekend, and Art Basel.

Room occupancy is recommended not to exceed two persons unless booking our suites. Rollaway beds are not provided. Because of the historic nature of our hotels, most of the rooms are smaller than the average room, therefore not conducive to quad occupancy. If you exceed the maximum number of guests allowed, you will be asked to rent another guestroom or vacate the hotel.

A mandatory daily resort fee of $30.00 (subject to applicable lodging tax) will be added to the guest room account and includes a variety of amenities and services to lift the guest experience by providing added value to the guest's hotel stay. If you booked on the hotel's official site, the resort fee is already included in the grand total stay amount.

We require that all guests abide by 10:00 PM to 9 AM quiet hours.

No visitors after 10:00 PM. Visitors are not allowed to use guest amenities.

Our Housekeeping Staff will honor the “Do Not Disturb” ( “DND”) door hanger once during a twenty-four hour period indicating that the room is occupied.

No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on these premises.

You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room, hotel’s premises, or property caused by you or any person in your party whether or not staying at the hotel during your stay. Any costs associated with repairs and/or replacement will be charged to the registered guest's credit card. In extreme cases, criminal charges will be pursued.


Pet Policy:
We love pets so feel free to bring along your dog child! Pet must be accompanied and leashed at all times.

* Maximum weight 40 lbs
* Must provide a $250 authorization with credit card
* Dogs cannot be left in the accommodation unattended
* Service animals are free to stay.
* Animals that cause disturbance must be removed from the premises immediately.

Returning left behind or found items may incur a delivery and/or shipping charges to the recipient. Nothing contained herein is intended to or shall alter the statutory liability restrictions set forth in 509.111, Florida statutes, or any other federal, state, or local law, rule, regulation, or ordinance which limits liability for damages against a public lodging establishment or the operator of a public lodging establishment.

CROYDON HOTEL

Beautiful beaches. Beautiful weather. Beautiful Miami Beach experiences begin at Hotel Croydon. In a city filled with buzzing nightlife, know that you can relax in our tranquil mid-beach location. Our 7-story luxurious boutique hotel features 103 modern guest rooms, a fitness center, rejuvenating spa services, and a relaxing outdoor pool area. Not to brag, but our rooftop sun deck is nothing short of spectacular with sweeping city and beach views. Unique Miami Beach experiences unfold at Hotel Croydon.

End the day or begin the night with complimentary Happy Hour drinks at our full service restaurant and bar, The Tavern. Assorted cocktails and a wide variety of perfectly prepared meals to include juicy burgers with crispy French fries, fresh salads, sandwiches, pastas and more are carefully selected by our award-winning chef. Come and enjoy indoor or outdoor dining in a great atmosphere.



ROOMS

QUEEN 
ROOM

Sophisticated and elegantly embellished Queen Room is a peaceful escape from a day at the beach or shopping nearby. Our exceptionally furnished boutique room features earthy tones, luxurious cooling gel memory foam mattress, luxury C.O. Bigelow bath products, striking dark mahogany porcelain tile floor, iHome docking station, hair dryer, and a large flat screen TV.

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QUEEN 
QUEEN

Understated and refined, our tranquil Double Room features two inviting queen beds with upscale cooling gel memory foam mattress, luxury C.O. Bigelow bath products, mahogany porcelain tile floor, iHome docking station for your personalized melodies, hair dryer and large flat screen TV with cable.

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SPECIALS

Why Book Direct?

First night plus tax deposit only. Pay less in resort fees. Exclusive rates. Book Direct.

Day Pass Miami Beach

Book a day room to layover, work, daycation, meet, and use the hotel amenities. Book Day Pass.

Members Rate

Members Rate - enjoy an exclusive discount with promo code PO107623.

20% Off Winter Sale

20% off for travel dates through Nov 2025. Book direct and an hour on us! One hour free earlier check-in or later check-out, whichever one you prefer. Book Now



AMENITIES

▹Free Wifi
▹Free Happy Hour 5-6 PM (daily signature cocktail only)
▹Join us for a complimentary Yoga Class on Saturdays 8:30 AM - 9:30 AM.
▹ Complimentary coffee in the lobby served 7-8 AM
▹Complimentary Use of Beach Towels
▹Daily Housekeeping.
▹Outdoor Swimming Pool
▹Rooftop Sun Deck
▹The Tavern Restaurant & Bar
▹Mini Bars and Mini Refrigerator
▹In-Room Safe
▹42" Plasma TVs with Satellite Service
▹Comfortable Beds with Cooling Gel Memory Foam
▹Premium Bath Amenities
▹Yoga Space and Exercise Room
▹Meeting Room (reservation required)
▹iHome docking stations

* Due to liability and safety concerns, the hotel will not hold guests' luggage. Thank you for understanding.




SERVICES

PARKING

Parking:

Parking in Miami Beach is very limited and expensive. We recommend that our guests do not rent cars, unless planning to travel off of Miami Beach often during their stay. South Beach is a walking town and taxi cabs or Uber are available.

Municipal Parking Garages:

The nearest parking garage is located at 4400 Collins Ave. You must pay each time you exit. Additional paid public parking information here.

Street Parking:

There are metered parking spots along the street at $4 per hour from 9am – 3am daily.


PACKAGES

We will gladly hold our guests’ shipped packages up to 7 days prior to their arrival. Guests will be charged $5.00 plus tax, per package, after the 5th package. Packages over 20 lbs will be subject to a $10.00 plus tax handling fee per package. We suggest that guests purchase package insurance because we will not be held liable for damaged or lost packages. Guests are responsible for claiming their package(s) at the time of check-in and each time they receive a delivery notification from the carrier. You can request packages from 9:00 AM - 7:00 PM at the reception.

SPA

Etuni Spa is located on the 7th floor of the hotel. Services available by appointment only. Please call 305-200-4750 or email erika@etunimassage.com

Members Rate             

Free Wi-Fi

Room Type Guaranteed

Restaurant and Bar

THINGS TO DO

  • Ocean Drive (1.8 miles) - Iconic beach views, pastel-hued Art Deco buildings and hotels, and cafe-style dining. This famous oceanfront street is the place to go for a cup of coffee or oversized margarita, and some excellent people-watching.
  • The Villa Casa Casuarina at The Former Versace Mansion (2 miles) – This glamorous restaurant is set in an opulent mansion formerly owned by Italian designer Gianni Versace.
  • Lincoln Road (1.4 miles) - An iconic open-air shopping and dining area.
  • South Pointe Park & Pier(3.6 miles) - Panoramic views of South Beach's shoreline, Port of Miami, and Downtown Miami skyline, walking trails, children's playground, lots of places to grab a bite and watch the ships go by.
  • Espanola Way (1.6 miles) – A charming pedestrian street with Mediterranean vibes and great eateries.
  • Holocaust Memorial (1.1 miles) – A serene, reflective landmark honoring Holocaust victims.
  • Soundscape Park (1.3 miles) – A beautifully designed outdoor space offering free film screenings and cultural events, with lush greenery and an iconic wall for outdoor movie projections.
  • Flamingo Park(2.4 miles) – A community park with tennis courts, a pool, and open spaces.
  • Joe’s Stone Crab Restaurant (3.6 miles) – A Miami dining institution since 1913.
  • Bayside Marketplace (7.3 miles) – Shopping, dining, and entertainment on the waterfront.
  • The Bass Museum of Art (0.8 miles) – A contemporary art museum showcasing cutting-edge exhibitions, international artists, and outdoor sculptures, located in the heart of Collins Park.
  • Wynwood Walls (7.5 miles) – A world-famous street art destination, great for photos and culture.
  • Miami Beach Botanical Garden (1.1 miles) – A lush, serene 2.6-acre garden offering tropical plants, a Japanese garden, a butterfly sanctuary, and free admission.
  • Faena Forum (0.7 miles) – A stunning architectural marvel hosting public art exhibitions and events.
  • North Beach Bandshell (3.5 miles) – Outdoor amphitheater for concerts and cultural events.

EVENTS

  • Events in Miami

    Art Deco Weekend

    Jan 18-20, 2025

  • Events in Miami

    Miami Open

    Mar 16-30, 2025

  • Events in Miami

    South Beach Wine & Food Festival®

    Feb 20-23, 2025

  • Events in Miami

    Miami International Boat Show

    Feb 12-16, 2025

  • Events in Miami

    Art Wynwood

    Feb 14-18, 2025

  • Events in Miami

    Ultra Music Festival

    Mar 28-30, 2025

ACCESSIBILITY FEATURES

The Hotel has the following accessibility
features:

  • Accessible public entrance
  • Route from accessible public entrance to registration area
  • Route from accessible public entrance to guest rooms
  • Route from accessible public entrance to dinning area
  • ADA pool chair lift
  • Elevator to guest room floors
  • Fire alarms with audible and visual notificactions devices
  • TV's with closed caption features
  • Accessible rooms with mobility features
  • Accessible rooms with communication features

The accessible guest room with mobility features include:

  • ADA chair
  • Roll-in shower
  • Grab bar in shower
  • Grab bar next to toilet seat
  • Hand-held shower wand
  • Low-level towel hooks and rack
  • All 32" wide doors
  • Each accessible room is a Queen Room with a Queen bed
  • Accessible kits with features for hearing and/or vision impairments are available upon request.
If you need any assistance to Book your room, please contact our Reservation Department. Open every day 7am to 10pm: 

Toll Free:
305-703-4641

Email:
bookings@southbeachgroup.com

IMPORTANT INFO

In recent months, we've received a number of unauthorized, invalid, or fraudulent online travel company bookings. Reservations from these companies will not be accepted or honored at South Beach Group Hotels. Please refer to the list below for Authorized and Unauthorized websites.


Authorized Websites:

  • Our own website*
  • Book by Phone 305-703-4641*
  • Airbnb
  • Booking.com
  • Hotels.com
  • HotelTonight
  • Hotwire
  • HotelsCombined
  • Orbitz
  • Expedia
  • Abreu
  • Ctrip
  • World2Meet
  • GetARoom


Unauthorized Websites:

  • Reservations.com
  • LoveVacations
  • Cancelon
  • Amoma
  • Revato
  • guestreservations.com
  • Snap Travel
  • stayforlong.com

* We prefer that guests book directly on our site as we offer more favorable terms. The first night plus tax deposit is due at booking time. The remaining balance is due upon arrival. The cardholder must be present with a matching government-issued photo ID.


This is a 100% Smoke-Free Property

DINING

THE TAVERN

THE TAVERN

The Tavern restaurant features a full-service restaurant and bar, open 7 days a week for breakfast, lunch, and dinner. The menu includes burgers, sandwiches, pastas, salads and much more!
Website

GALLERY

  • Hotel Croydon Entrance

    Entrance
  • Hotel Croydon Frontdesk Area

    Frontdesk
  • Lobby, Frontdesk Area

    Lobby
  • Hotel Croydon Swimming Pool

    Swimming Pool
  • Swimming Pool Corner View

    Swimming Pool
  • Croydon Hotel Rooftop

    Rooftop
  • Rooftop Wide View

    Rooftop
  • Hotel Croydon Queen Room

    Queen Room
  • Queen Room Back View

    Queen Room
  • Hotel Croydon Bathroom

    Bathroom
  • Hotel Croydon Queen Queen Side Room

    Queen Queen Room
  • Queen Queen Room Front View

    Queen Queen Room
  • The Tavern Restaurant Bar Area

    The Tavern Restaurant
  • The Tavern Restaurant Restaurant View

    The Tavern Restaurant
  • The Tavern Restaurant Inside View

    The Tavern Restaurant
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CONTACT US

3720 Collins Ave
Miami Beach

Front Desk

(305)-938-1145

Reservations Only

bookings@
305-703-4641

General Manager

Victor Armenta

Group Inquiries

groupsales@

Guest Services

Victor Armenta

Public Relations

Public Relations

Newsletter

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